Unified Inbox

Streamline your communications

Every Message, Every Guest, One Inbox In a world cluttered with emails, messages, and inquiries, Guestflow’s Unified Inbox stands as your beacon of clarity. Seamlessly integrate all your rental communications into one centralised hub built for solo hosts & growing teams - ensure no guest message is left unseen and no opportunity missed.

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MULTI BRAND - MULTI CHANNEL

Tailored for versatility, Guestflow’s Unified Inbox breaks the mold with its multi-brand approach and comprehensive platform support. Whether you’re just wanting all guest facing communication to be on point with your brand or even juggling different brands for different properties or locations, managing communications across all your rentals with our inbox consolidates your workflow, aligned perfectly with your operational needs. Multiple channel managers? No probelemo bring everything into one hub for your whole team.

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Seamless Integration

CONNECT, COMMUNICATE, CONQUER

Multiple Email Accounts: Link up several email accounts you control for each domain.

OTA Integration: Receive messages from Airbnb, Booking.com, Expedia, and direct bookings alike.

Provider Compatibility: Works effortlessly with Google, Outlook, or IMAP for a real-time sync.

Context at Your Fingertips

RESERVATION-CENTRIC COMMUNICATION

Integrated Reservation Details: Access all pertinent details within the inbox for informed responses.

Team Panel Discussions: Collaborate, leave notes, and escalate issues without leaving the inbox. Learn more

Task Management: Create and track reservation-related tasks directly from email communications for flawless follow-through. Learn more

Team Collaboration

EMPOWERED TEAMS, EXCEPTIONAL SERVICE

Real-Time Visibility: See live updates on who's responding to what, reducing overlaps in communication.

Assign and Delegate: Direct messages to specific teams or individuals for tailored follow-ups.

Grouped Messages: Link one guest’s email to multiple reservations, ensuring comprehensive service coverage.

Guestflow’s Unified Inbox is more than a tool; it’s a bespoke solution molded to fit your unique business needs. Customise, adapt, and evolve with a platform that’s designed to grow with you, ensuring your guest communications are always on point, and your guest experiences consistently exceed expectations.

Coming Soon
Expanding Communication Channels

Get ready to amplify your guest interactions with soon-to-be-introduced features like SMS, live chat through the Guestflow Guest app, and WhatsApp integration. With these additions, every touchpoint with your guests will funnel into your Unified Inbox, offering unparalleled oversight across your communications landscape.