REPLACE CHAOS WITH GUESTFLOW

Integrate GuestFlow for next level automation, team collaboration, guest experience app & custom workflows all on one simple platform.

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Want to streamline your short-term rental business operations? You don't have to download another tasking tool, or change your PMS!

GuestFlow is here to solve it all by integrating with your PMS!

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1. Connect Your Channel Manager
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Simply connect to your channel manager or multiple PMS to enable your team to handle all reservations from the cutting-edge GuestFlow company dashboard.

2. Customise your dashboard in less than 2 minutes
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Set up smart lists of reservations in line with your brand(s) bespoke rules to track every step of the guest journey. Your team easily stays proactive with GuestFlow.

3. Automations
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Put your business on autopilot with GuestFlow automation. Have anything in your business trigger an automated message, task, or action of your choice to ensure nothing gets missed again.

4. Multi-Channel Messaging
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GuestFlow offers multi-channel messaging to various communication platforms, such as email, SMS, and chat interfaces, to streamline guest communication and facilitate efficient task delegation within your team.

5. Team Tasking & Tracking
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Align your teams' tasks with guest actions. Set up your own unique predefined and bespoke tasks, track tasks, and identify holdups or overdue actions before it's too late.

Guests will receive access to your dedicated & branded web app when they book. From here they can make payments, pay deposits, check-in online, upload ID, or whatever you need them to do, and get access to property guides.

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White Label, Multi Brand



Unique Terms Per Brand



Automated Rules Based Code Release



Local Guest Guides



Custom Key Rental Information



Professional Automated Guest Experience

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Full Team Control Per Reservation



Google Maps To The Door

What our customers say

Explore how GuestFlow has transformed other
short-stay businesses like yours.

5.0

3 months ago

Software that fits my business needs!

Hospitality, 11–50 Employees

Used the Software for: 6-12 months

Running a company of this size means ensuring that everyone is up to date on their tasks and clear as to the guests status within our customer journey. Trying to find software that can accommodate our often complex and bespoke requirements has been a nightmare until now. The user interface is clear and can be customised depending on which member of the team is using it. It allows me to have a clear overview on multiple aspects of the business whilst also allowing my team to zoom in on the details. This ability has increased my managers productivity as well and I can gain a snapshot quickly anytime I require it. As more and more features are added, I feel more in control and my team are more easily able to manage their work loads. There are no restraints in growth in terms of the capability of the software which means it positively impacts the systemisation of my business which enables me to be more hands off and focused on driving our company strategy forward.

Emma

General Manager in UK

5.0

4 months ago

Perfect guest booking system, just what we had been looking for !!!

Real Estate, 2–10 Employees

Used the Software for: 6-12 months

Its the perfect system that we had been looking for, created for guest bookings, communications and payments for serviced Accommodation and similar businesses. New features are being added all the time that will make life even easier and we are excited to see these introduced. Well done and thanks to all at Guestflow !!!

So easy to link with our channel manager and to use. [sensitive content hidden] and the Guestflow team are always available and helpful and ready to assist with any issues also. My team have picked up how to use Guestflow easily and are really happy with how easy it has made making sure all guests are checked in correctly.

Lee

Company Director in UK

5.0

last month NEW

Amazing software, that has helped our business run smoother.

Hospitality, 11–50 Employees

Used the Software for: 1-5 months

Guestflow offers a seamless solution for managing bookings from start to finish. It's reassuring to have a platform that covers all aspects of customer bookings in one place, making the process efficient and hassle-free. As Guestflow continues to evolve with regular updates and new features, we make it a priority to provide feedback to the development team. It's gratifying to see that they actively listen to our input and take steps to implement our suggestions, ensuring that the platform meets our evolving needs.

Josh

Revenue Manager in UK

5.0

last month NEW

Streamline your business, Guestflow is the way to go!

Hospitality, 11–50 Employees

Used the Software for: 6-12 months

As an administrator handling listings for properties across different platforms and systems, I've found immense satisfaction in using Guestflow. Its intuitive interface and seamless functionality have significantly streamlined our operations. From effortlessly adding properties to managing rental details, Guestflow has become an indispensable tool for our team, simplifying every step of the guest journey. It truly stands out as an all-in-one solution that any business in the serviced accommodation industry would benefit from. Moreover, the exceptional customer service ensures that we feel supported every step of the way. With Guestflow, efficiency and reliability go hand in hand, making it a must-have for any serviced accommodation venture.

Jocelyn

Systems Manager in Philippines

5.0

3 months ago

CUSTOMER SERVICE CHAMPIONS USE GUESTFLOW

Leisure, Travel & Tourism, 11–50 Employees

Used the Software for: 6-12 months

Guestflow is helpful in managing my bookings seamlessly from start to finish. It's great to know that the platform provides you with a comprehensive solution for handling all aspects of customer bookings in one place.

Kieron

Head of Operations in UK

5.0

3 months ago

GuestFlow has changed our business

Leisure, Travel & Tourism, 11–50 Employees

Used the Software for: 6-12 months

Guestflow is helpful in managing my bookings seamlessly from stThe team from Guestflow are available at all times, via Whatsapp/Email, and assist straightaway if any issues arise, and that is what you want from any system - efficient support from the team.

In the realm of hospitality, where every interaction holds significance, Guest Flow emerges as a beacon of proficiency. This comprehensive system navigates through the intricacies of guest management, meticulously addressing check-in/out procedures, guest communication, and issue resolution. Guest Flow is a structured expedition towards achieving excellence in hospitality services. It allows me to monitor and measure my team at a glance via the dashboard "bubbles" that i create myself.art to finish. It's great to know that the platform provides you with a comprehensive solution for handling all aspects of customer bookings in one place.

Tracey

Operations Manager in South Africa

F.A.Q.

1. What is Guestflow?

Guestflow is an innovative short term rental management platform that streamlines operations enhances guest experiences and drives business growth. We integrate various functionalities into one seamless system designed specifically for property managers rental agencies and hospitality teams.

2. Is Guestflow a task management tool?

Guestflow includes advanced task management features but it is much more than just a task management tool. We offer a comprehensive suite of tools including unified communication guest ID verification detailed reservation insights and team collaboration capabilities.

3. How does Guestflow compare to Slack or Asana?

Unlike Slack or Asana which are general communication and task management tools. Guestflow is tailored specifically for short-term rental management. We integrate all aspects of rental operations from communication and task automation to guest management and analytics.

4. Is Guestflow another channel manager?

No Guestflow is not a channel manager. We complement your existing channel manager and PMS by centralising operations and enhancing efficiency. Guestflow acts as the operational hub where all activities converge ensuring seamless management.

5. Can Guestflow handle guest communication?

Absolutely Guestflows Unified Inbox consolidates all guest communications from various booking channels into one centralised hub ensuring no message is missed and all interactions are well-organised.

6. What if I am not technical?

Guestflow is designed to be user-friendly and intuitive You don't need to be technical to use our platform. Plus we offer onboarding support and resources to help you get started smoothly.

7. Can I get a free trial?

Yes, we offer a free trial so you can experience Guestflows powerful features firsthand. Sign up today to see how Guestflow can transform your short-term rental management.

8. How long does it take to set up Guestflow?

Setting up Guestflow is quick and straightforward. Most users can get their account set up and running within a couple of hours. Our support team is also available to assist you every step of the way.

9. Does Guestflow integrate with other systems?

Yes, Guestflow integrates seamlessly with existing channel managers and property management systems. We also offer integration with various communication channels and pretty much anything with an API or webhook capability via Zapier.

10. What kind of support does Guestflow offer?

Guestflow offers comprehensive support including onboarding assistance extensive documentation and a dedicated customer success team ready to help you with any questions or issues. Chat or raise tickets with support at any time.

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REPLACE CHAOS WITH GUESTFLOW

Want to streamline your short-term rental business operations? You don't have to download another tasking tool, or change your PMS!

Built for short-term rental owners and managers, by short-stay rental owners!

THE NUMBER ONE WAY
TO SIMPLIFY SHORT STAY