Know who is renting your property

Keep your serviced accommodation protected with a fully responsive online guest verification process so you know who is renting your properties.

Protect against fraud

Require all guests to provide key documents to verify their identity and reduce the risk of your business being the victim of fraud.

  • Verify who is renting your property before sending access instructions or guest arrival.
  • Encrypt data transmission and storage to ensure your guests’ personal information is protected.

Make guest verification easy

Automatically send guests a link to check-in and verify their identity over email, along with the terms and conditions of their stay.

  • Check-in online to streamline the booking experience for you and your guests.
  • Check-in from anywhere with a form that is fully responsive and mobile-friendly.

Customise your check-in experience

Tailor your guest verification form to suit your business’s requirements, with optional sections including guest details, fire safety information and more.

  • Control which verification elements you want to show or hide.
  • Upsell early check-ins and late check-outs automatically.

Track who has completed verification

Use the dedicated dashboard to find all the information you need about whether your guests have completed the verification process.

  • Receive alerts when verification submissions are overdue.
  • Approve or escalate verification within the Guestflow app.

Save time and improve your guest experience with Guestflow

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