Make contacting your guests easy

Automate your communication with guests to improve the quality of their booking experience and save time for your team.

When it comes to successfully managing serviced accommodation, communication is everything. Whether it’s responding to new enquiries promptly, confirming guest details or reaching out for reviews, clear communication is the foundation of a positive booking experience.

Guestflow helps you to communicate effectively with your guests and save time by allowing you to create automated sequences of emails, SMS messages and Whatsapp notification. That way, you can provide a high-quality experience that isn’t time-consuming for you or your team.

Email Communication

Apply your logo and branding to automated Guestflow emails to champion your business. Emails are also sent from your own email address and domain, meaning replies come straight to your inbox.

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SMS Communication

Communicate easily with your guests and share essential information with Guestflow’s automated SMS messaging. You can even personalise your messages to increase engagement and improve the quality of your guests’ booking experience.

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How It Works

Guestflow makes sure you never struggle to send essential information to your guests with automated communications.

1

Choose your communication workflow

Guestflow is designed to improve the efficiency of a host of business processes and comes with a range of pre-built communication workflows to choose from.

2

Tailor your automated communications

You can tailor Guestflow’s automated communications to your specific business needs, allowing you to add messages and create and assign tasks to team members.

3

Automate triggers and responses

Guestflow automatically triggers new messages and tasks depending on the actions that a guest takes, creating a hands-free management experience.

Save time and improve your guest experience with Guestflow

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